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NURS 6053C Module 4 Discussion: WORKPLACE ENVIRONMENT

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Instructions of NURS 6053C Module 4 Discussion

WORKPLACE ENVIRONMENT ASSESSMENT

How healthy is your workplace?

You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.

There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.

RESOURCES

Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources. 

WEEKLY RESOURCES

To Prepare:

  • Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
  • Review and complete the Work Environment Assessment Template in the Resources.

BY DAY 3 OF WEEK 7

Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.

BY DAY 6 OF WEEK 7

Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.

Step-By-Step Guide NURS 6053C Module 4 Discussion: Workplace Environment

Introduction to NURS 6053C Module Four Discussion

In the NURS 6053C Module 4 Discussion: Workplace Environment, the pivotal focus is on evaluating the civility of your workplace through a Work Environment Assessment. This assessment, a key tool in our discussion, will serve as the foundation for your analysis. As you describe its results, analyze the level of civility, and provide a specific example of incivility you have experienced, you will be actively engaging with the real-life dynamics of your workplace. Furthermore, you will propose strategies on how these situations could be managed more effectively, a task that requires your thoughtful consideration. This How-To NURS 6053C Guide is designed to deepen your comprehension of workplace dynamics and foster a more civil and productive work environment, a goal that we all share.

Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace?

Description of Work Environment Assessment Results

To start the NURS 6053C Module 4 Discussion: Workplace Environment, we will briefly describe our work environment assessment results.

  • Conduct a comprehensive Work Environment Assessment using a structured tool or survey.
  • Summarize the key findings of your assessment in a brief paragraph.
  • Highlight any patterns or significant observations related to workplace civility.
  • Ensure your description is concise and focused on the main results.

Example

To initiate the Discussion Module 4 NURS 6053, I undertook a comprehensive Work Environment Assessment using a structured survey tool. The assessment revealed a predominantly positive overall environment, with areas for improvement in workplace civility. It’s encouraging to note that 70% of employees feel respected and valued, a testament to the positive aspects of our workplace that we can build upon. However, 30% reported instances of incivility, such as unprofessional behavior and lack of support from colleagues, indicating areas for growth. Notably, incivility was more prevalent in high-stress situations and among specific departments. These findings underscore the need for targeted interventions to enhance civility and support a respectful work environment while also highlighting the positive aspects of our workplace that we can leverage for improvement.

Explain why your workplace is or is not civil.

Analysis of Workplace Civility

Next, we will discuss whether our workplace is civil or not.

  • Based on your assessment results, determine how civil your workplace is.
  • Provide a clear explanation of why your workplace is or is not civil, referencing specific data or observations from your assessment.
  • Discuss any prevalent behaviors, policies, or cultural elements contributing to the current civility state.
  • Use evidence from your assessment to support your analysis.

Example

Based on the assessment results, my workplace is moderately civil, but there is room for improvement. The workplace demonstrates a commitment to respectful interactions, as evidenced by the 70% of employees who feel respected. However, 30% of those who experience incivility point to areas where our policies and cultural practices need strengthening. Behaviors contributing to incivility include interrupting colleagues during meetings, not acknowledging contributions, and lacking constructive feedback. These issues often arise in high-pressure scenarios where stress levels are elevated. The data suggests that while the foundation for civility exists, further efforts are needed to foster a consistently civil environment across all departments.

Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.

Description of a Situation of Incivility

Here, we will describe a situation of incivility in the workplace and how it was addressed.

  • Recall a specific incident of incivility that you have witnessed or experienced in your workplace.
  • Describe the situation in detail, including the context, the individuals involved, and the behaviors that constituted incivility.
  • Be specific and objective in your description, avoiding subjective judgments or assumptions.
  • Explain the impact of the incivility on the individuals involved and the workplace environment.
  • Describe how the organization or individuals involved addressed the incivility you identified.
  • Be specific about the actions, outcomes, and follow-up measures implemented.
  • Reflect on the effectiveness of the response and whether it resolved the issue satisfactorily.
  • Provide examples to illustrate the actions taken and their impact.

Example

I recall a specific incident of incivility involving a disagreement between two colleagues during a project meeting. The context was a high-stakes project with tight deadlines. One individual, feeling stressed, spoke dismissively to another, undermining their contributions and causing visible discomfort. The behavior disrupted the meeting and created a tense atmosphere. The impact of this incivility was immediate; the targeted individual felt undervalued and less motivated, and the team’s cohesion was affected.

The situation was addressed by the department manager, who intervened promptly. A private meeting was held with the involved parties to discuss the incident. The manager facilitated a dialogue where each person could express their perspective. Following this, a team meeting was arranged to reinforce the importance of respectful communication and establish guidelines for future interactions. The actions included mandatory civility training and regular check-ins to monitor the team dynamics.

Upon reflection, the response to the incident was timely and highly effective in resolving the immediate issue and restoring a sense of respect within the team. The follow-up measures, including mandatory civility training and regular check-ins, were instrumental in sustaining a more positive environment. This example serves as a testament to the effectiveness of timely intervention and continuous efforts to promote civility in the workplace, instilling confidence in the strategies used.

Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and their examples of incivility could have been managed more effectively.

Peer Responses

According to NURS 6053C Module 4 Discussion: Workplace Environment instructions, we are supposed to write two peer responses. I have addressed the given instructions in one response. Following these instructions, you can write your peer responses to Module 4 Discussion without a hassle.

  • Review the evaluations and examples of incivility shared by your peers.
  • Identify any shortcomings in their approaches to managing incivility.
  • Share constructive ideas and strategies on how these shortcomings could have been addressed more effectively.
  • Provide evidence-based suggestions and best practices for fostering a civil workplace.

Response 01

Hey Sam, nice post! Your assessment highlights essential areas for improvement. One suggestion for managing incivility more effectively is implementing a peer support program, allowing employees to share experiences and solutions in a structured setting. Regular workshops on conflict resolution and effective communication can equip staff with the necessary skills to handle high-stress situations more constructively. Evidence shows that ongoing training and open dialogue are crucial for maintaining a respectful and collaborative work environment.

Response 02

Responding to peers is vital to the NURS 6053 Module Four discussion posts. We need to provide at least two peer responses. I have provided one example post. You can write your peer responses keeping the above points in mind.

Closing

In the NURS 6053C Module 4 Discussion: Workplace Environment, you have assessed your workplace environment, analyzed the level of civility, and reflected on a specific instance of incivility. You have also considered how such situations can be better managed to promote a more respectful and productive work environment. Understanding and addressing workplace civility is crucial for creating a positive organizational culture that supports employee well-being and performance. Through this How-To Owlisdom Guide, you will enhance your ability to recognize and effectively address issues of incivility, contributing to a healthier and more supportive work environment.

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