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NURS-FPX 4010 Assessment 2 Interview and Interdisciplinary Issue Identification

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Instructions of NURS-FPX 4010 Assessment 2

Interview and Interdisciplinary Issue Identification

For this assessment, you will create a 2–4 page report on an interview you have conducted with a health care professional. You will identify an issue from the interview that could be improved with an interdisciplinary approach, and review best practices and evidence to address the issue.

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Introduction

As a baccalaureate-prepared nurse, your participation and leadership in interdisciplinary teams will be vital to the health outcomes of your patients and organization. One way to approach designing an improvement project is to use the Plan-Do-Study-Act (PDSA) cycle. The Institute for Healthcare Improvement describes it thus:

The Plan-Do-Study-Act (PDSA) cycle is shorthand for testing a change in the real work setting—by planning it, trying it, observing the results, and acting on what is learned. This is the scientific method adapted for action-oriented learning…Essentially, the PDSA cycle helps you test out change ideas on a smaller scale before evaluating the results and making adjustments before potentially launching into a somewhat larger-scale project (n.d.).

You might also recognize that the PDSA cycle resembles the nursing process. The benefit of gaining experience with this model of project design is that it provides nurses with an opportunity to ideate and lead improvements. For this assessment, you will not be implementing all of the PDSA cycle. Instead, you are being asked to interview a healthcare professional of your choice to determine what kind of interdisciplinary problem he or she is experiencing or has experienced in the workplace. This interview, in Assessment 2, will inform the research that you will conduct to propose a plan for interdisciplinary collaboration in Assessment 3.

It would be an excellent choice to complete the PDSA Cycle activity prior to developing the report. The activity consists of four questions that create the opportunity to check your understanding of best practices related to each stage of the PDSA cycle. The information gained from completing this formative will promote your success with the Interview and Interdisciplinary Issue Identification report. This will take just a few minutes of your time and is not graded.

Reference

Institute for Healthcare Improvement. (n.d.). How to improve. http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx

Demonstration of Proficiency

  • Competency 2: Explain how interdisciplinary collaboration can be used to achieve desired patient and system outcomes.
    • Summarize an interview focused on past or current issues at a healthcare organization.
    • Describe collaboration approaches from the literature that could be relevant in establishing or improving an interdisciplinary team to address an organizational issue.
  • Competency 3: Describe ways to incorporate evidence-based practice within an interdisciplinary team.
    • Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.
  • Competency 4: Explain how change management theories and leadership strategies can enable interdisciplinary teams to achieve specific organizational goals.
    • Describe change theories and a leadership strategy that could help develop an interdisciplinary solution to an organizational issue.
  • Competency 5: Apply professional, scholarly, evidence-based communication strategies to impact patient, interdisciplinary team, and systems outcomes.
    • Organize content so ideas flow logically with smooth transitions; contain few errors in grammar/punctuation, word choice, and spelling.
    • Apply APA formatting to in-text citations and references, exhibiting nearly flawless adherence to APA format.

Professional Context

This assessment will introduce the Plan-Do-Study-Act (PDSA) Model to create change in an organization. By interviewing a colleague of your choice, you will begin gathering information about an interprofessional collaboration problem that your colleague is experiencing or has experienced. You will identify a change theory and leadership strategies to help solve this problem.

Scenario

This assessment is the first of three related assessments in which you will gather interview information (Assessment 2); design a proposal for interdisciplinary problem-solving, (Assessment 3); and report on how an interdisciplinary improvement plan could be implemented in a place of practice (Assessment 4). At the end of the course, your interviewee will have a proposal plan based on the PDSA cycle that he or she could present to stakeholders to address an interdisciplinary problem in the workplace.

For this assessment, you will need to interview a healthcare professional such as a fellow learner, nursing colleague, administrator, business partner, or another appropriate person who could provide you with sufficient information regarding an organizational problem that he or she is experiencing or has experienced, or an area where they are seeking improvements. Consult the Interview Guide [DOCX] Download Interview Guide [DOCX]for an outline of how to prepare and the types of information you will need to complete this project successfully.

Remember: this is just the first in a series of three assessments.

Instructions

For this assessment, you will report on the information that you collected in your interview, analyzing the interview data and identifying a past or current issue that would benefit from an interdisciplinary approach. This could be an issue that has not been addressed by an interdisciplinary approach or one that could benefit from improvements related to the interdisciplinary approach currently being used. You will discuss the interview strategy that you used to collect information. Your interview strategy should be supported by citations from the literature. Additionally, you will start laying the foundation for your Interdisciplinary Plan Proposal (Assessment 3) by researching potential change theories, leadership strategies, and collaboration approaches that could be relevant to the issue you have identified. Please be certain to review the scoring guide to confirm specific required elements of this assessment. Note that there are differences between basic, proficient, and distinguished scores.

When submitting your plan, use the Interview and Issue Identification Template [DOCX], and Download Interview and Issue Identification Template [DOCX], which will help you to stay organized and concise. As you complete the template, make sure you use APA format for in-text citations for the evidence and best practices that are informing your plan, as well as for the reference list at the end.

Additionally, be sure to address the following, which corresponds to the grading criteria in the scoring guide. Please study the scoring guide carefully so you understand what is needed for a distinguished score.

  • Summarize an interview focused on past or current issues at a healthcare organization.
  • Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.
  • Describe potential change theories and leadership strategies that could inform an interdisciplinary solution to an organizational issue.
  • Describe collaboration approaches from the literature that could facilitate establishing or improving an interdisciplinary team to address an organizational issue.
  • Communicate with writing that is clear, logically organized, and professional, with correct grammar and spelling, and using current APA style.

Additional Requirements

  • Length of submission: Use the provided template. Most submissions will be 2–4 pages in length. Be sure to include a reference page at the end of the plan.
  • Number of references: Cite a minimum of 3 sources of scholarly or professional evidence that support your central ideas. Resources should be no more than 5 years old.
  • APA formatting: Make sure that in-text citations and reference lists follow the current APA style.

Portfolio Prompt: Remember to save the final assessment to your ePortfolio so that you may refer to it as you complete the final Capstone course.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:

  • Competency 2: Explain how interdisciplinary collaboration can be used to achieve desired patient and system outcomes.
    • Summarize an interview focused on past or current issues at a healthcare organization.
    • Describe collaborative approaches from the literature that could be relevant in establishing or improving an interdisciplinary team to address an organizational issue.
  • Competency 3: Describe ways to incorporate evidence-based practice within an interdisciplinary team.
    • Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate
  • Competency 4: Explain how change management theories and leadership strategies can enable interdisciplinary teams to achieve specific organizational goals.
    • Describe potential change theories and leadership strategies that could help develop an interdisciplinary solution to an organizational issue.
  • Competency 5: Apply professional, scholarly, evidence-based communication strategies to impact patient, interdisciplinary team, and systems outcomes.
    • Organize content so ideas flow logically with smooth transitions; contain few errors in grammar/punctuation, word choice, and spelling.
    • Apply APA formatting to in-text citations and references exhibiting nearly flawless adherence to APA format.

Step-By-Step Guide NURS-FPX 4010 Assessment 2 Interview and Interdisciplinary Issue Identification

Introduction to NURS-FPX 4010 Assessment 2 

The NURS-FPX 4010 Assessment 2 Interview and Interdisciplinary Issue Identification delves into the complex dynamics within healthcare organizations through the exploration of interdisciplinary issues and collaboration. This assessment tasks you with interviewing a healthcare professional to uncover both current and past organizational challenges that could benefit from interdisciplinary approaches. Utilizing change management theories and leadership strategies, you will propose viable solutions aimed at enhancing organizational effectiveness and patient care. This How-To NURS-FPX 4010 Guide is designed to equip you with the necessary tools and knowledge to methodically gather data, analyze findings, and effectively communicate your proposals, thereby advancing your proficiency in handling real-world healthcare challenges through interdisciplinary collaboration.

Note: You will be provided with the template for this NURS-FPX 4010 Assessment 2 Interview and Interdisciplinary Issue Identification. I am using Capella 4010 Assessment 2 University’s template as an example to provide a sample solution.

Summarize an interview focused on past or current issues at a health care organization.

Interview Summary

We will provide a comprehensive and concise summary of the interview conducted with a healthcare professional.

  • Health Care Organization Overview: Describe the organization where the interviewee works, focusing on its size, type, and main services. Mention the geographical location and patient demographic to provide context.
  • Interviewee’s Role and Duties: Detail the interviewee’s current position and main responsibilities within the organization. Highlight any leadership roles or involvement in committees.
  • Relevant Issues at the Organization: Discuss the specific issues the interviewee identified during the interview. Focus on problems that impact interdisciplinary collaboration or patient care.
  • Actions and Effectiveness: Describe any actions previously taken by the organization or leadership to address these issues. Evaluate the effectiveness of these actions based on the interviewee’s insights.
  • Organizational Culture on Collaboration: Provide insights into how the organization fosters a culture of collaboration. Include any specific examples of collaborative practices or failures mentioned.
  • Interdisciplinary Team Experience: Note any relevant experiences the interviewee has had with interdisciplinary teams. Mention how these experiences have impacted the interviewee’s views on collaboration.

Example

A thorough interview with a senior healthcare professional in a typical mid-sized general hospital highlights several obstacles and prospects for interdisciplinary collaboration within the medical community. The hospital offers an ideal environment for this inquiry because of its focus on patient-centered care and wide range of services, including emergency, inpatient, and outpatient care.

The candidate manages a group of registered nurses and support personnel as a Nurse Manager in the critical care unit. Their duties include managing the workforce, supervising patient care, coordinating across departments, and managing other departmental policies. Thus, they are at a turning point in terms of interdisciplinary collaboration.

The conversation also brought up the unsettling topic of interdisciplinary collaboration in hospitals. Several challenges were identified, such as the necessity of clearly defined pathways between departments and the staff’s incapacity to recognize which coworkers are more knowledgeable about topics. Occasionally, these difficulties have led to inefficient operations and delayed patient care.

The hospital had already taken some action to encourage interdisciplinary collaboration in response to these issues, including departmental conferences and the establishment of a staff communication platform. However, these actions were in vain. One barrier to their performance, according to the respondent, has been the sporadic assistance of certain individuals and the absence of consistent support from upper-level management.

While departmental systems and a vertical chain of command impede effective communication, the corporate culture also promotes multidisciplinary cooperation. The interviewee described their involvement in numerous ad hoc committees and task forces aimed at improving patient care. These kinds of experiences were inconsistent, working well in certain situations but less well in others due to either the targets, goals, or follow-through not being met.

Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.

Issue Identification

Now, we will Identify a specific issue to be addressed using an interdisciplinary approach.

  • State the issue clearly and concisely.
  • Justify why an interdisciplinary approach is appropriate, providing one or more specific reasons based on the complexity of the issue, the need for diverse expertise, or the benefits of collaborative problem-solving.

Example

The main issue with interdisciplinary collaboration in the hospital was noted during the interview. There are a lot of things that make this difficult, including departmental communication issues and the requirement for clarity regarding the roles and duties of different medical specialists involved in care or treatment decisions. There are numerous arguments supporting the suitability of an evidence-based, multidisciplinary strategy for solving this issue (Kwame & Petrucka, 2021). First and foremost, interdisciplinary research facilitates improved communication between healthcare professionals from various specializations, allowing patients to receive comprehensive care. Team members are less likely to duplicate effort or overlook patient care areas when they are aware of each other’s roles and areas of expertise. They can accomplish their aim in fewer steps. In the fast-paced field of healthcare, where information flow directly impacts patient outcomes, improved communication is especially essential. Second, multidisciplinary collaboration can help decision-making by combining various viewpoints and skill sets. Additionally, it entails more comprehensive hospital patient care regimens that incorporate advice from numerous experts. This is particularly crucial in challenging situations (Bendowska & Baum, 2023). This collaboration helps create a more fulfilling work environment for healthcare professionals by including them in their work, which benefits both patients and physicians. Finally, this multidisciplinary strategy complies with contemporary healthcare norms and trends that seek to improve patient-centeredness. An increasing body of research indicates that this kind of horizontal interprofessional cooperation might enhance patient happiness, healthcare resource use, and care quality.

Describe potential change theories and leadership strategies that could inform an interdisciplinary solution to an organizational issue.

Change Theories That Could Lead to an Interdisciplinary Solution

We will link relevant change theories to the development of an interdisciplinary solution.

  • Identify Change Theory: Research and describe one or more change theories that could facilitate addressing the identified issue, such as the PDSA cycle or Lewin’s Change Management Model.
  • Application of Theory: Explain how the selected theory can help create an interdisciplinary solution.
  • Relevance and Credibility: Discuss the relevance of the theory to the specific issue. Cite credible sources that support the use of this theory in similar contexts.

Example

Higher-order change theories would, therefore, be more beneficial in resolving the issue of encouraging interdisciplinary collaboration inside the hospital. These theories, put forth by eminent experts in the area both domestically and internationally, explain how to implement change sustainably.

PDSA Model

The Plan-Do Study Act (PDSA) is a change theory that has a lot of potential for use in creating a comprehensive strategy to address the problems that hospital collaboration faces.

Anyone facing any real-world problem can apply the extremely adaptable PDSA cycle, which was initially developed as part of quality improvement practice (which tries to combine evidence-based medicine with systematic testing) (Coury et al., 2019).

Application to Interdisciplinary Solution

This model involves four stages: Small-scale planning, experimentation, and invention; the examination of the output of the novel system (planning); and cross-checking. Execute the necessary modifications (Acting). Nonetheless, instead of pushing everything at once, we can do things one step at a time and experiment when dealing with big issues, like how to promote interdisciplinary cooperation (Coury et al., 2019). Healthcare professionals can incorporate these efforts over time by modifying their new approach in response to quick input and outcomes, thanks to this cyclical process. A few books on quality improvement or healthcare management point out that one major problem with the hospital system is the absence of multidisciplinary coordination.

Relevance and Credibility

It has long been established by the Plan-Do Study-Act (PDSA) Model that multidisciplinary problem-solving is beneficial. This is significant because it pertains directly to the enhancement of healthcare work in practice, which may better present the opportunity for a more feasible and gradual transformation (hospital-healthcare environment). Furthermore, it can be applied to the resolution of cross-disciplinary difficulties by starting with small-scale concerns and approaching them incrementally; that is, adjustments can be made depending on how this model was put into practice (Coury et al., 2019). In today’s interdisciplinary healthcare settings, where teams must quickly adjust to changing patient demands and new information, flexibility is extremely crucial. Effective assistance can be organized based on the Model’s widespread application and adoption by quality improvement organizations and healthcare centers. The model was developed by the Institute for Healthcare Improvement using a scientific method for testing hypotheses (Knudsen et al., 2019).

Leadership Strategies That Could Lead to an Interdisciplinary Solution

We will describe leadership strategies that can facilitate the development of an interdisciplinary solution.

  • Identify Leadership Strategy: Choose and describe one or more leadership strategies like transformational leadership or servant leadership.
  • Application of Strategy: Explain how the strategy could enhance interdisciplinary collaboration and problem-solving.
  • Relevance and Credibility: Assess the relevance of the strategy to the issue. Provide citations from credible sources that demonstrate the effectiveness of these strategies in similar situations.

Example

When it comes to addressing the problem of encouraging interdisciplinary collaboration at government hospitals, leadership strategies are even more crucial. Of all these excellent methods, transformational leadership is the best appropriate for team leadership since it inspires and motivates others for the benefit of the group as a whole (Goldsberry, 2018). One tactic is for leaders to present a compelling case for multidisciplinary collaboration, uniting disparate departments with shared interests under a common cause. Additionally, it fosters the innovative and transparent culture necessary to get past departmental barriers.

Servant Leadership

Servant leadership is another important aspect of leadership that centers on the leader’s function as a facilitator who prioritizes the needs of stakeholders and team members. It is founded on ideas like being considerate of other people’s feelings, actively listening to them, and caring about their growth (Murphy et al., 2020). Servant leadership can be useful here. One of the other top priorities for multidisciplinary interaction is member contributions. Additionally, it fosters strong interpersonal ties and mutual support between the various scientific disciplines.

Both transformational and servant leadership are well suited for interdisciplinary collaboration among interdependent groups; by invigorating, nourishing, and motivating their staff, these approaches can help the hospital move toward improved patient care and collaboration. These tactics have a long history of success in organizational management and healthcare, making them excellent options for encouraging advancement throughout the hospital’s many disciplines.

Describe collaboration approaches from the literature that could facilitate establishing or improving an interdisciplinary team to address an organizational issue.

Collaboration Approaches for Interdisciplinary Teams

Now, we will outline approaches to establish or improve interdisciplinary team collaboration.

  • Identify Collaboration Approach: Research and describe collaboration approaches such as integrated care models or team-building activities.
  • Application of Approach: Discuss how these approaches could be implemented to improve or establish effective interdisciplinary teams within the organization.
  • Relevance and Credibility: Evaluate how the chosen approaches are suited to addressing the specific identified issue. Cite sources that support the efficacy of these approaches in fostering collaboration in healthcare settings.

Example

Many helpful and realistic examples exist when looking to improve interdisciplinary collaboration within hospital operations. These approaches can have some significant benefits given the possible communication issues and murky connections across healthcare team members mentioned by the interviewees. Adopting integrated care models is one tactic that is particularly worthwhile in this situation. According to Bendowska and Baum (2023), these models attempt to integrate treatment across disciplines and place the patient at the center of coordinated care. Role definition and shared decision-making are features of the integrated care model that address the issues of unclear roles and inadequate communication that were previously noted in the hospital system. These models make clear the nature of each team member’s duties, which promotes a more amicable environment that supports collaborative planning and assessment (Bendowska & Baum, 2023). The usefulness of integrated patient care models in treating this specific issue is supported by research and literature in the healthcare field, which shows that these models can greatly increase goal achievement. By bringing together different clinical disciplines, teamwork also benefits individuals who have a long-standing dedication to providing high-quality services. The other is putting team-building techniques to use, such as regular workshops and multidisciplinary gatherings. These calculated actions are intended to foster professional relationships and communication among specialists. They regularly get together for conferences and seminars to better understand each other’s roles and specialties. However, they also utilize them to discuss patient cases or care plans as a group (Bendowska & Baum, 2023). Research on healthcare management and organizational behavior shows that interdisciplinary teamwork and communication can be significantly enhanced by team-building exercises. As mentioned in his interview, the hospital’s aims align nicely with the implementation of integrated care models and team-building techniques. These strategies are grounded in practical experience and have been shown to facilitate healthcare integration. These techniques will assist the hospital in overcoming the challenges facing interdisciplinary practice today. By taking these steps, patient care, staff happiness, and effective medical work should all improve.

Writing tips

  • Use clear and concise language to ensure your ideas are easily understood, avoiding unnecessary jargon and complex sentences.
  • Organize content logically with a coherent flow, employing headings and subheadings as per APA guidelines to structure the document effectively.
  • Maintain a formal and professional tone throughout the text, steering clear of colloquial expressions and informal language.
  • Proofread your work meticulously to correct any grammatical errors and spelling mistakes, ensuring your writing is polished and precise.
  • Adhere strictly to APA formatting rules, including accurate in-text citations, a comprehensive reference list, and proper layout of tables and figures.

Closing

In the NURS-FPX 4010 Assessment 2 Interview and Interdisciplinary Issue Identification, you have explored the intricacies of interviewing healthcare professionals and identifying key interdisciplinary issues within healthcare settings. By engaging in this exercise, you have gained insights into organizational challenges and the importance of interdisciplinary approaches to problem-solving in healthcare. This hands-on experience enhances your understanding of the dynamics within healthcare organizations and prepares you for strategic interventions. 

The next assignment, Assessment 3: Interdisciplinary Plan Proposal, will require you to develop a comprehensive plan to address the interdisciplinary issue identified, focusing on collaborative strategies and evidence-based practices to enhance organizational outcomes.

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