Welcome to Owlisdom, an online platform dedicated to delivering personalized academic writing services. Owlisdom is owned, operated, and promoted by Develop Together LLC (© 2026 - All Rights Reserved), a company registered at 30 N. Gould St. Ste R, Sheridan, WY 82801, United States. This Privacy Policy serves as a comprehensive guide to inform you about how we collect, use, disclose, and safeguard your personal information when you interact with our services through our official website, www.owlisdom.com ("Website"), and our associated mobile application ("App").
At Owlisdom, protecting your privacy and maintaining the security of your personal data is a core priority. We are committed to full compliance with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant national or regional privacy standards.
This Privacy Policy applies to all users of our Website and App, including, but not limited to, clients, freelance writers, and casual visitors. By accessing or utilizing Owlisdom's services, you explicitly agree to the terms set forth in this Privacy Policy. If you do not accept or agree to any part of this policy, we strongly advise you to refrain from accessing our Website, using our App, or engaging with our services.
We encourage you to carefully review this Privacy Policy to understand in detail how your personal information is collected, processed, stored, and protected. This document also outlines your rights concerning your data and how you may exercise them under applicable laws. Should you have any questions, concerns, or requests related to your privacy, please do not hesitate to contact us at [email protected].
Information We Collect
At Owlisdom, we collect various types of information to ensure the seamless operation of our services, enhance the functionality of our Website and App, and deliver a personalized and secure user experience. This section provides a detailed overview of the types of data we collect, how we collect it, and the purpose of its collection.
1. Personal Information
We collect personal information directly from users when they interact with our services. This includes:
a. Registration Information
- When creating an account, we collect your full name and email address.
- If you choose to sign up using a Google account, the email address associated with your Google account is automatically retrieved.
b. Profile Information
In the profile section of the App or portal, users may optionally provide additional information, including:
- Username: Automatically generated at the time of account creation
- First Name & Last Name: Used to personalize communication and properly identify your account.
- Country: To better understand and cater to your regional needs
- Phone Number: For communication purposes.
Owlisdom may use the phone number you provide to send important transactional SMS messages related to your account and services you request. These may include one-time passcodes (OTP), order confirmations and updates, deadline reminders, and customer support messages.
By providing your phone number, you consent to receive these SMS messages. Message frequency varies based on your activity with Owlisdom. Standard messaging and data rates may apply. You can opt out at any time by replying STOP to any SMS message, after which you will no longer receive these messages.
Owlisdom may use the phone number you provide to send important transactional SMS messages related to your account and services you request. These may include one-time passcodes (OTP), order confirmations and updates, deadline reminders, and customer support messages.
By providing your phone number, you consent to receive these SMS messages. Message frequency varies based on your activity with Owlisdom. Standard messaging and data rates may apply. You can opt out at any time by replying STOP to any SMS message, after which you will no longer receive these messages.
c. Customer Support Queries
When you contact us via our Customer Support portal, we collect the information necessary to address your inquiries or resolve issues. This may include details about orders, app functionality concerns, payment issues, or revision requests.
2. Non-Personal Information
We also collect non-personal information to optimize the performance and usability of our services. This includes:
a. Device Information
We collect data about the device used to access our services, such as:
b. Log Data
Details about your interactions with our services, including:
- Internet Protocol (IP) address
- Date and time of access
- Pages viewed or features accessed
- Crash reports and diagnostic data
3. Payment Information
To facilitate secure transactions, we collect payment-related details through trusted third-party payment processors, including Stripe and PayPal. Please note: Owlisdom does not store credit or debit card information on its servers.
a. Wallet Section
Clients may add funds to their Wallet by linking debit or credit cards. Wallet balances may include:
- Refunds from canceled or adjusted orders
- Credits earned through promotional offers
- Bonuses received via referral programs
4. App Permissions
When you install and use the Owlisdom mobile application ("App"), we may request specific device permissions to provide essential functionality and enhance your user experience. Below, we explain the permissions we request, why they are needed, and how you can manage them.
1. Notification Permission
- Purpose: We request permission to send push notifications related to order updates, account activity, and promotional offers.
-
User
Control:
- You can enable or disable notifications through your device settings or within the App settings.
- Disabling notifications will not impact core App functionality but may prevent you from receiving important updates.
2. Files Permission (Storage Access)
-
Purpose:
This permission allows the
App to access and
manage files stored on your
device. It is used for:
- Uploading or downloading documents related to your orders.
- Storing app-related files for offline access and improved performance.
-
User
Control:
- You can revoke this permission through your device settings.
- Restricting this permission may prevent you from uploading required documents.
3. Photos and Videos Permission
-
Purpose:
We request access to photos
and videos to
allow:
- Users to upload reference materials, screenshots, or supporting files for their academic orders.
- Secure handling of multimedia content for customer support requests.
-
User
Control:
- You can grant or revoke access through your device's privacy settings.
- Denying this permission will not impact overall App functionality but will restrict the ability to upload multimedia files.
User Consent & Control Over Permissions
- We only request permissions when necessary to provide essential features.
- You can manage or revoke permissions at any time through your device settings.
- We do not access or use these permissions for any purposes beyond those explicitly stated.
How We Use the Collected Information
At Owlisdom, the information we collect is essential to the provision, enhancement, and maintenance of our services. Below is a detailed explanation of how this information is utilized:
1. To Provide Services
The primary purpose of collecting your information is to deliver and support our core services effectively, including:
- Facilitating the placement, processing, and fulfillment of orders for personalized academic writing and related assistance.
- Managing customer support interactions through our dedicated Customer Support portal. This includes addressing issues related to app or website functionality, resolving order concerns, managing payment discrepancies, and handling revision requests.
- Enabling seamless communication between clients and writers through the secure, order-specific messaging system.
2. To Personalize User Experience
We aim to provide a tailored user experience by:
- Customizing service recommendations and content based on your preferences, previous interactions, and activity history.
- Utilizing device and log data to optimize the performance, accessibility, and compatibility of our platform across different devices and operating systems.
- Offering region-specific recommendations and promotional offers, using optional information such as your country, where provided.
3. To Process Payments Securely
To facilitate secure and reliable transactions, we:
- Process payments exclusively through trusted third-party gateways such as Stripe and PayPal, ensuring that all financial transactions are encrypted and adhere to industry-standard security protocols.
- Manage wallet functionality, allowing users to add funds, redeem promotional credits, and receive refunds securely.
- Verify payment details to ensure the accuracy and legitimacy of transactions, while maintaining compliance with financial security standards.
4. To Communicate Updates and Promotions
We use your contact information to keep you informed about relevant updates and opportunities, including:
- Notifications regarding account activity, order progress, or changes to our services.
- Information about special offers, promotional campaigns, and referral bonuses that may be of interest to you.
- Alerts and updates delivered via the App's notification system to ensure you are promptly informed about important events or updates.
5. To Ensure Legal Compliance and Prevent Fraudulent Activity
Owlisdom is committed to maintaining a secure and trustworthy platform by:
- Monitoring platform activity to detect and prevent fraudulent behavior, unauthorized access, or other malicious actions.
- Ensuring compliance with all applicable legal, regulatory, and data protection requirements, including financial transaction laws.
- Retaining records of transactions, communications, and platform activities as required by law or for the purpose of resolving disputes and enforcing our policies.
6. To Enhance Our Services
We continuously strive to improve the quality of our services by:
- Analyzing aggregated data to identify trends, assess user preferences, and develop new features or enhancements.
- Using insights gained from customer feedback, support tickets, and user interactions to resolve issues and optimize the functionality of our platform.
Your Trust Is Our Priority
At Owlisdom, we are dedicated to using the information you provide responsibly and transparently. Our goal is to ensure that your data is handled securely and utilized solely for the purposes outlined above, enabling us to deliver the best possible experience.
WhatsApp Business Communication
Owlisdom uses the WhatsApp Business API to communicate with users who voluntarily contact us via WhatsApp or request support through our website or mobile applications.
Purposes of WhatsApp Communication
We may use WhatsApp communication for educational and academic support purposes, including but not limited to:
- Responding to student inquiries
- Providing guidance related to assignments, essays, and coursework
- Sharing order updates, deadlines, and service-related information
- Offering academic support and customer assistance
- Clarifying requirements related to educational services requested by the user
User Consent & Control
- We do not send unsolicited messages or spam
- WhatsApp communication is initiated only after a user contacts us or explicitly opts in
- Users may opt out of WhatsApp communication at any time by requesting to stop messages or by blocking our WhatsApp number
Data Security & Processing
- WhatsApp messages and related data are processed securely in accordance with Meta's (WhatsApp's) policies and applicable data protection standards
- We do not sell, rent, or trade personal data obtained through WhatsApp
- Information may be processed through trusted platforms such as Meta (WhatsApp) solely for communication and customer support purposes
How We Protect Your Information
At Owlisdom, safeguarding your personal and non-personal information is our highest priority. We have implemented a comprehensive framework of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Below, we outline the specific steps we take to ensure the safety of your information:
1. SSL Encryption and Secure Servers
2. Regular Monitoring and Vulnerability Management
3. Restricted Access to Sensitive Information
Continuous Protection Commitment
We continuously review and enhance our security practices to address evolving threats and ensure the ongoing protection of your data. While we implement robust security measures, it is important to note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
User Data Deletion
Owlisdom respects user privacy and provides the right to request deletion of personal data.
How to Request Data Deletion
- Users may request deletion of their personal data by contacting us at [email protected] with the subject line "Data Deletion Request".
- To help us process the request, users should include the phone number or email address used to communicate with us.
Our Deletion Process
- Upon verification, we will take steps to delete the requested personal data from our systems.
- Data deletion requests may take up to 30 days to be fully processed.
Important Notes
Questions About Our Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
Company Address
Develop Together LLC
30 N. Gould St. Ste R
Sheridan, WY 82801
United States
© 2026 Develop Together LLC - All Rights Reserved
This Privacy Policy was last updated on January 30, 2026