Welcome to Owlisdom, an online platform dedicated to delivering personalized academic writing services. Owlisdom is owned, operated, and promoted by Develop Together LLC  (© 2025 - All Rights Reserved), a company registered at 30 N. Gould St. Ste R, Sheridan, WY 82801, United States . This Privacy Policy serves as a comprehensive guide to inform you about how we collect, use, disclose, and safeguard your personal information when you interact with our services through our official website, www.owlisdom.com  ("Website"), and our associated mobile application ("App").

At Owlisdom, protecting your privacy and maintaining the security of your personal data is a core priority. We are committed to full compliance with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) , the California Consumer Privacy Act (CCPA) , and other relevant national or regional privacy standards.

This Privacy Policy applies to all users of our Website and App, including, but not limited to, clients, freelance writers, and casual visitors. By accessing or utilizing Owlisdom’s services, you explicitly agree to the terms set forth in this Privacy Policy. If you do not accept or agree to any part of this policy, we strongly advise you to refrain from accessing our Website, using our App, or engaging with our services.

We encourage you to carefully review this Privacy Policy to understand in detail how your personal information is collected, processed, stored, and protected. This document also outlines your rights concerning your data and how you may exercise them under applicable laws. Should you have any questions, concerns, or requests related to your privacy, please do not hesitate to contact us at support@owlisdom.com .

Information We Collect

At Owlisdom, we collect various types of information to ensure the seamless operation of our services, enhance the functionality of our Website and App, and deliver a personalized and secure user experience. This section provides a detailed overview of the types of data we collect, how we collect it, and the purpose of its collection.

1. Personal Information

We collect personal information directly from users when they interact with our services. This includes:

a. Registration Information

• When creating an account, we collect your full name and email address.
• If you choose to sign up using a Google account, the email address associated with your Google account is automatically retrieved.

b. Profile Information

In the profile section of the App or portal, users may optionally provide additional information, including:

• Phone Number: For communication purposes.
• Country: To better understand and cater to your regional needs.
• Username: Automatically generated at the time of account creation.

c. Customer Support Queries

When you contact us via our Customer Support portal, we collect the information necessary to address your inquiries or resolve issues. This may include details about orders, app functionality concerns, payment issues, or revision requests.

2. Non-Personal Information

We also collect non-personal information to optimize the performance and usability of our services. This includes:

a. Device Information

We collect data about the device used to access our services, such as:

• Device model
• Operating system version
• Browser type and version
• Unique device identifiers, where applicable

b. Log Data

Details about your interactions with our services, including:

• Internet Protocol (IP) address
• Date and time of access
• Pages viewed or features accessed
• Crash reports and diagnostic data

3. Payment Information

To facilitate secure transactions, we collect payment-related details through trusted third-party payment processors, including Stripe and PayPal. Please note:  Owlisdom does not store credit or debit card information on its servers.

a. Wallet Section

Clients may add funds to their Wallet by linking debit or credit cards. Wallet balances may include:

• Refunds from canceled or adjusted orders
• Credits earned through promotional offers
• Bonuses received via referral programs

4. App Permissions

When you install and use the Owlisdom mobile application ("App"), we may request specific device permissions to provide essential functionality and enhance your user experience. Below, we explain the permissions we request , why they are needed, and how you can manage them.

1. Notification Permission

• Purpose: We request permission to send push notifications  related to order updates, account activity, and promotional offers .
• User Control:
  • You can enable or disable notifications through your device settings or within the App settings .
  • Disabling notifications will not impact core App functionality but may prevent you from receiving important updates.

2. Files Permission (Storage Access)

• Purpose: This permission allows the App to access and manage files stored on your device. It is used for:
  • Uploading or downloading documents related to your orders.
  • Storing app-related files for offline access and improved performance.
• User Control:
  • You can revoke this permission through your device settings.
  • Restricting this permission may prevent you from uploading required documents.

3. Photos and Videos Permission

• Purpose: We request access to photos and videos  to allow:
  • Users to upload reference materials, screenshots, or supporting files for their academic orders.
  • Secure handling of multimedia content for customer support requests .
• User Control:
  • You can grant or revoke access through your device’s privacy settings .
  • Denying this permission will not impact overall App functionality but will restrict the ability to upload multimedia files.

User Consent & Control Over Permissions

• We only request permissions when necessary to provide essential features.
• You can manage or revoke permissions at any time through your device settings .
• We do not access or use these permissions for any purposes beyond those explicitly stated.

Cookies and Tracking Technologies

1.  Advertising & Tracking

Owlisdom uses cookies and similar tracking technologies to enhance the user experience and improve our services. In addition to essential functionality, we may use these technologies for advertising and marketing purposes.

· Types of Tracking Technologies Used:

• Essential Cookies: Necessary for website and app functionality (cannot be disabled).
• Performance & Analytics Cookies: Help us analyze user interactions to improve our platform.
• Advertising & Behavioral Tracking Cookies: Used to deliver relevant ads based on your browsing behavior.

· Third-Party Advertisers & Data Sharing:

• We may collaborate with third-party advertising networks, such as Google Ads and Facebook Ads , to display personalized advertisements.
• These partners may use cookies, web beacons, and similar technologies to track browsing behavior across websites and apps.
• We do not share personally identifiable information with advertisers, but they may collect information about your interests to serve relevant ads.

· User Control Over Tracking & Ads:

• Users can opt out of targeted advertising by adjusting preferences in their account settings.
• Most browsers allow users to manage or block cookies via settings.
• You can opt out of interest-based advertising through Google’s Ad Settings or by using industry-standard tools such as:
  • Network Advertising Initiative (NAI) Opt-Out Tool
  • Digital Advertising Alliance (DAA) Consumer Choice Page

· Do Not Track Signals:

• Some browsers allow users to send a "Do Not Track" (DNT) signal to websites. While Owlisdom respects these signals, third-party advertisers may not always recognize or respond to them.

By using Owlisdom’s services, you acknowledge that we use tracking technologies and advertising tools in compliance with privacy regulations. For further inquiries, please contact support@owlisdom.com .

2.  Managing Cookies

You can control or disable cookies through your browser settings. However, please note that disabling cookies may limit the functionality of certain features on our Website and App.

Purpose of Data Collection

The information we collect is essential for:

• Delivering services and fulfilling orders efficiently
• Providing a secure, user-friendly, and personalized experience
• Addressing user inquiries and resolving technical issues
• Enhancing the functionality and performance of our platform
• Conducting data analysis to optimize our services
• Ensuring compliance with legal and regulatory requirements

We are committed to collecting and using your information responsibly and transparently to provide you with the best possible experience on Owlisdom.

3.  How We Use the Collected Information

At Owlisdom, the information we collect is essential to the provision, enhancement, and maintenance of our services. Below is a detailed explanation of how this information is utilized:

1. To Provide Services

The primary purpose of collecting your information is to deliver and support our core services effectively, including:

• Facilitating the placement, processing, and fulfillment of orders for personalized academic writing and related assistance.
• Managing customer support interactions through our dedicated Customer Support portal. This includes addressing issues related to app or website functionality, resolving order concerns, managing payment discrepancies, and handling revision requests.
• Enabling seamless communication between clients and writers through the secure, order-specific messaging system.

2. To Personalize User Experience

We aim to provide a tailored user experience by:

• Customizing service recommendations and content based on your preferences, previous interactions, and activity history.
• Utilizing device and log data to optimize the performance, accessibility, and compatibility of our platform across different devices and operating systems.
• Offering region-specific recommendations and promotional offers, using optional information such as your country, where provided.

3. To Process Payments Securely

To facilitate secure and reliable transactions, we:

• Process payments exclusively through trusted third-party gateways such as Stripe and PayPal, ensuring that all financial transactions are encrypted and adhere to industry-standard security protocols.
• Manage wallet functionality, allowing users to add funds, redeem promotional credits, and receive refunds securely.
• Verify payment details to ensure the accuracy and legitimacy of transactions, while maintaining compliance with financial security standards.

4. To Communicate Updates and Promotions

We use your contact information to keep you informed about relevant updates and opportunities, including:

• Notifications regarding account activity, order progress, or changes to our services.
• Information about special offers, promotional campaigns, and referral bonuses that may be of interest to you.
• Alerts and updates delivered via the App’s notification system to ensure you are promptly informed about important events or updates.

5. To Ensure Legal Compliance and Prevent Fraudulent Activity

Owlisdom is committed to maintaining a secure and trustworthy platform by:

• Monitoring platform activity to detect and prevent fraudulent behavior, unauthorized access, or other malicious actions.
• Ensuring compliance with all applicable legal, regulatory, and data protection requirements, including financial transaction laws.
• Retaining records of transactions, communications, and platform activities as required by law or for the purpose of resolving disputes and enforcing our policies.

6. To Enhance Our Services

We continuously strive to improve the quality of our services by:

• Analyzing aggregated data to identify trends, assess user preferences, and develop new features or enhancements.
• Using insights gained from customer feedback, support tickets, and user interactions to resolve issues and optimize the functionality of our platform.

4.  Your Trust Is Our Priority

At Owlisdom, we are dedicated to using the information you provide responsibly and transparently. Our goal is to ensure that your data is handled securely and utilized solely for the purposes outlined above, enabling us to deliver the best possible experience.

How We Protect Your Information

At Owlisdom, safeguarding your personal and non-personal information is our highest priority. We have implemented a comprehensive framework of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Below, we outline the specific steps we take to ensure the safety of your information:

1. SSL Encryption and Secure Servers

• All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) This encryption ensures that your information remains confidential and secure during communication.
• Our servers are hosted in secure environments, equipped with advanced firewalls and intrusion detection systems to prevent unauthorized access or cyber threats.

2. Regular Monitoring and Vulnerability Management

• We conduct regular security audits and assessments to proactively identify and address potential vulnerabilities in our systems.
• Our security team employs advanced monitoring tools to detect, mitigate, and respond to suspicious activities or breaches in real-time.
• Updates and patches are applied promptly to ensure that our infrastructure remains robust and protected against emerging security threats.

3. Restricted Access to Sensitive Information

• Access to personal and sensitive information is strictly limited to authorized personnel who require the data to perform their job duties. These individuals are bound by confidentiality agreements and receive regular training on data protection practices.
• Administrative access to our servers and databases is secured through multi-factor authentication (MFA) and stringent access control protocols, ensuring that only authorized users can access critical systems.

4. Data Anonymization and Minimization

• Where feasible, personal data is anonymized or pseudonymized to reduce the risk of unauthorized use or exposure in the event of a security breach.
• We adhere to the principle of data minimization , collecting and retaining only the information necessary to provide our services, thereby reducing potential risks associated with excess data retention.

5. Secure Payment Processing

• Financial transactions conducted through our platform are processed exclusively by trusted third-party payment providers , such as Stripe and PayPal, which comply with Payment Card Industry Data Security Standard (PCI DSS)
• Owlisdom does not store credit or debit card details on its servers, ensuring that your financial data remains secure and inaccessible to unauthorized parties.

6. Data Retention Policies

• Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
• Once the retention period expires, data is securely deleted or anonymized to ensure it cannot be accessed or reconstructed.

7. Security Awareness and Education

• All employees at Owlisdom are regularly trained on the importance of data security and best practices for handling personal information.
• We foster a culture of accountability and maintain strict adherence to data protection standards to ensure that security remains an integral part of our operations.

Acknowledgment of Risks

While we employ industry-leading security measures , no system can guarantee absolute security. If you suspect unauthorized access to your account or believe there has been a breach, we urge you to contact us immediately at support@owlisdom.com . Our team will promptly investigate and address the issue to protect your data and resolve any concerns.

Sharing of Information

At Owlisdom, we value your trust and are committed to ensuring that your information is shared only when necessary and in full compliance with applicable laws. Below, we outline the circumstances under which your personal and non-personal information may be shared, and the safeguards in place to protect your data:

1. Sharing with Third Parties

We may share your information with carefully selected and trusted third-party partners who assist us in delivering, maintaining, and enhancing our services. These partners are contractually bound to protect your information and use it exclusively for the purposes outlined in this Privacy Policy. Examples of such third parties include:

• Payment Processors: To ensure secure and seamless financial transactions, we share payment-related information with trusted providers such as Stripe  and PayPal , both of which adhere to industry-standard security practices, including PCI DSS compliance.
• Analytics Providers: We utilize analytics tools to understand user behavior, assess app and website performance, and identify areas for improvement. These insights enable us to enhance our services and optimize the user experience.
• Service Providers: Other third-party vendors, such as cloud hosting providers and customer support platforms, may have limited access to your information to perform essential operational functions. These vendors are bound by strict confidentiality agreements.

2. Sharing for Legal Reasons

We may disclose your information to comply with legal requirements or protect our legal rights. Situations in which your data may be shared include:

• Complying with applicable laws, regulations, or legal processes, including court orders.
• Responding to legitimate requests from law enforcement agencies, regulatory bodies, or other governmental authorities.
• Protecting the rights, property, or safety of Owlisdom, our users, or the public.
• Investigating, preventing, or addressing fraud, security threats, or violations of our Terms of Service.

3. Business Transfers

In the event of a merger, acquisition, corporate reorganization, or sale of assets, your information may be transferred to the acquiring entity as part of the business transaction. If such a transfer occurs, we will ensure that the receiving entity continues to uphold the standards and terms outlined in this Privacy Policy. In the case of significant changes to the handling of your information, we will provide you with prior notice and an opportunity to review any updates.

4. Aggregated or Anonymized Information

We may share aggregated or anonymized data that cannot reasonably be used to identify you. This type of information may be used for analytical purposes, marketing initiatives, or industry research. Examples include general user trends, platform usage statistics, and performance metrics.

Responsible Information Sharing

We are dedicated to ensuring that your information is shared responsibly and only for purposes directly aligned with the provision and improvement of our services. We do not sell or rent your personal data to third parties for marketing purposes.

If you have any questions or concerns about how your information is shared, or if you wish to request additional details, please contact us at support@owlisdom.com .

User Consent Mechanism

At Owlisdom, we are committed to ensuring that users have control over their personal data and are fully informed about how their information is used. We obtain user consent in the following ways:

• Explicit Consent During Account Registration: By creating an account and using our services, you explicitly agree to the terms outlined in this Privacy Policy.
• Consent for Data Collection: Before collecting any personal data beyond what is necessary for account functionality (e.g., for analytics, personalized recommendations, or marketing communications), we request explicit user consent through opt-in checkboxes or pop-up notifications.
• Consent for Cookies and Tracking Technologies:
  • Users are informed about our use of cookies and similar tracking technologies when they first visit our Website or App.
  • A cookie banner appears on the website, providing options to accept or manage cookie preferences.
  • Users can modify their cookie preferences at any time via their browser settings or the "Manage Cookies" option in their account settings.
• Revoking Consent: Users may withdraw previously granted consent at any time by:
  • Adjusting their account settings for data preferences.
  • Contacting us at support@owlisdom.com to request the removal of specific data.
  • Using the "Unsubscribe" option for marketing communications.

We ensure that users are provided with clear choices and that no personal data is collected or processed without obtaining the necessary consent in accordance with applicable privacy laws, including GDPR  and CCPA .

Legal Basis for Processing Personal Data

Owlisdom processes personal data in accordance with the General Data Protection Regulation (GDPR)  and other applicable data protection laws. Under GDPR, we must have a lawful basis  to process your personal information. The lawful bases upon which we process personal data include:

• Consent: When you provide explicit consent for the collection and processing of your personal data, such as subscribing to marketing emails or allowing cookies for analytics.
• Contractual Necessity: When processing is required to fulfill a contractual obligation, such as processing payments, delivering services, or maintaining your account.
• Legal Obligations: When processing is necessary to comply with legal requirements, such as tax laws, financial regulations, fraud prevention, or responding to lawful requests from authorities.
• Legitimate Interests: When processing is necessary for our legitimate business interests , provided it does not override your fundamental rights and freedoms. Examples include security monitoring, fraud prevention, service improvements, and ensuring platform integrity.

If you have any questions regarding the legal basis for processing your data or wish to exercise your rights, please contact us at support@owlisdom.com .

Legal Basis for International Data Transfers

Owlisdom operates globally, and as part of our service delivery, your personal data may be transferred to, stored, or processed in jurisdictions outside the European Economic Area (EEA) , including the United States . We ensure that all such data transfers comply with GDPR and other applicable privacy laws.

• Standard Contractual Clauses (SCCs): When transferring data outside the EEA, we rely on European Commission-approved Standard Contractual Clauses  to ensure data protection standards equivalent to GDPR requirements.
• Adequacy Decisions: If data is transferred to a country that has received an adequacy decision  from the European Commission, the transfer is deemed compliant with GDPR.
• Binding Corporate Rules (BCRs): Where applicable, we may rely on Binding Corporate Rules  or similar legally recognized mechanisms.
• Third-Party Compliance: We ensure that third-party processors, such as Stripe, PayPal, Google Analytics , and cloud hosting providers, adhere to GDPR-compliant safeguards when processing personal data outside the EEA.

If you have concerns about how your personal data is transferred internationally, you may contact us at support@owlisdom.com  for further details.

User Rights

At Owlisdom, we respect your rights concerning your personal information and are dedicated to providing you with tools and resources to exercise these rights effectively. Below is a detailed overview of the rights available to you:

1. Right to Access, Update, or Delete Personal Data

• Access: You have the right to request access to the personal information we maintain about you. This includes data provided during registration, interactions with our services, and any additional information collected.
• Update: If your personal information is inaccurate, incomplete, or outdated, you have the right to update or correct it. You can make changes directly through your account settings or by contacting our support team.
• Delete: You may request the deletion of your personal information by contacting us at support@owlisdom.com . Please note, however, that certain data may need to be retained as required by law, for dispute resolution, or for legitimate business purposes.

2. Right to Opt-Out of Data Collection for Marketing Purposes

• You have the right to opt out of receiving promotional emails, notifications, or marketing communications. To do so, you can click the "unsubscribe" option in any of our marketing emails or update your communication preferences through your account settings.
• Important: This opt-out option does not extend to essential service-related communications, such as updates regarding your orders, account security, or other critical notifications.

3. Right to Withdraw Consent (Where Applicable)

• If we process your personal data based on your consent, you may withdraw that consent at any time. This withdrawal will not affect the legality of data processing conducted prior to your consent being withdrawn. However, it may limit your ability to use certain features or services that rely on the data in question.
• To withdraw your consent, please contact us at support@owlisdom.com .

We are committed to ensuring that your rights are respected, and we strive to make the process of exercising these rights straightforward, transparent, and user-friendly.

Right to Data Portability

Under GDPR, you have the right to data portability , which allows you to obtain and reuse your personal data across different services. This right applies when:

• The processing of your data is based on consent or contractual necessity .
• The data processing is carried out through automated means .

You may request a structured, commonly used, and machine-readable format  of your personal data that Owlisdom has collected. If technically feasible, we can also transfer this data directly to another service provider upon request.

To request a copy of your data or its transfer to another provider, please contact support@owlisdom.com . We will process such requests in compliance with GDPR requirements within a reasonable timeframe.

Third-Party Links

Our Website and App may include links to third-party websites or services to enhance your experience by providing additional resources or functionality. While we aim to connect you with useful and reputable services, the following details are important to note regarding your interactions with third-party platforms:

1. No Control Over Third-Party Practices

• Owlisdom does not control or oversee the privacy practices, policies, or content of third-party websites or services linked through our platform. These entities operate independently and are solely responsible for their own data handling and operational practices.
• We encourage you to review the privacy policies of any third-party services you choose to interact with to fully understand how they manage your personal information.

2. Limited Liability

• By accessing third-party links provided on our platform, you acknowledge and agree that Owlisdom is not liable for any damages, losses, or issues that may arise from your use of third-party services or websites. This includes, but is not limited to, the misuse of your data, fraudulent activity, or service disruptions.

3. Disclaimer on Third-Party Tools

• Some third-party tools, such as payment gateways (e.g., Stripe and PayPal) or analytics providers, may be integrated into our platform to enhance its functionality. Please note that their use of your data is governed by their respective privacy policies.
• We carefully select these third-party partners to ensure they uphold stringent data protection standards. However, their practices and policies remain independent of Owlisdom’s control.

Your trust is of utmost importance to us, and we aim to provide clear and transparent guidance about your interactions with third-party services linked through our platform. Should you have any concerns or require further clarification, please do not hesitate to contact us at support@owlisdom.com .

Data Retention and Deletion

Owlisdom retains your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Below, we detail our data retention and deletion practices:

1. Retention Periods

• Account Information: Personal data such as your name, email address, and profile details will be retained for as long as your account remains active.
• Order and Transaction Data: Records related to orders, payments, and associated communications are retained to meet legal, financial, and operational obligations. Depending on applicable regulations, this data may be retained for up to seven years  or longer, where required.
• Customer Support Data: Information collected through support tickets is retained to improve customer service and for internal training purposes. Typically, this data is retained for one year , unless required for ongoing support or legal proceedings.
• Aggregated Data: Non-identifiable, aggregated data is retained indefinitely  for analytical, research, and business development purposes.

2. Data Deletion

• User-Initiated Deletion: You may request the deletion of your account and associated personal data by contacting us at support@owlisdom.com . Upon verifying your identity, we will process your request and delete your data, except where retention is required for legal or compliance purposes.
• Inactive Accounts: Accounts that remain inactive for an extended period, such as two years , may be deactivated, and associated personal data deleted. Prior to deletion, the account holder will receive advance notification.
• Legal and Compliance Obligations: Certain data, including transaction records, may be retained beyond account deletion to comply with legal obligations, regulatory requirements, or to resolve disputes.

Children's Privacy

Owlisdom’s services are not intended for children under the age of 13 years  (or the relevant minimum age in your jurisdiction). We implement strict measures to ensure that we do not knowingly collect or process personal information from children.

1. Age Restriction Policy

• Users must confirm that they are 13 years of age or older (or the relevant minimum age in their jurisdiction) to create an account or use our services.
• If we become aware that personal data has been collected from a child without verified parental or guardian consent, we will take immediate action to delete the data.

2. Safeguards

• Owlisdom does not knowingly solicit or collect personal information from children. Our registration process and terms of service  are designed to restrict access by individuals who do not meet the minimum age requirement.
• Parents or legal guardians who believe that their child has provided personal information without consent are encouraged to contact us at support@owlisdom.com . Upon receiving such a request, we will promptly investigate and delete any unauthorized data.

By maintaining clear policies and implementing robust safeguards, we are committed to respecting the privacy of all users and adhering to applicable laws governing data protection and children's privacy. If you have any questions or concerns about these policies, please contact us at support@owlisdom.com .

Changes to the Privacy Policy

Owlisdom reserves the right to update or modify this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other relevant factors. We are committed to ensuring that users are informed of significant changes promptly and transparently.

1. Notification of Changes

• Any updates to this Privacy Policy will be communicated through email notifications or in-app alerts  to ensure users are aware of the changes.
• The revised Privacy Policy will be published on our official website and within the app, with the "Last Updated" date prominently displayed for reference.

2. User Acknowledgment

• Your continued use of Owlisdom’s services after the publication of an updated Privacy Policy constitutes your acknowledgment and acceptance of the revised terms.
• We encourage all users to review this Privacy Policy periodically to remain informed about how we manage and protect your information.

Governing Law and Jurisdiction

This Privacy Policy, along with any disputes or claims arising from it, is governed by the laws of the State of Wyoming, United States , without regard to its conflict of law principles.

Legal Disputes

• In the event of any disputes, claims, or controversies related to this Privacy Policy or the use of Owlisdom’s services, the matter shall be subject to the exclusive jurisdiction of the courts located in Sheridan, Wyoming .
• By accessing or using our services, you agree to submit to the personal jurisdiction of these courts and waive any objections based on venue or inconvenient forum.

This ensures clarity regarding the legal framework governing this Privacy Policy and establishes a transparent process for resolving disputes in accordance with applicable laws.

Contact Information

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data protection practices, please feel free to contact us. Owlisdom is committed to addressing your inquiries promptly and maintaining transparency in how we handle your data.

Contact Details:

• Email: support@owlisdom.com
• Mailing Address:
  Develop Together LLC
  30 N. Gould St. Ste R
  Sheridan, WY 82801

We strive to respond to all inquiries within 3-5 business days .