Introduction

At Owlisdom, operated by Develop Together LLC, we are committed to providing our users with exceptional service. As part of this commitment, we maintain a fair refund policy. This policy explains the circumstances under which Owlisdom may issue refunds, reflecting our obligations to both Students and Geeks and ensuring compliance with Wyoming state laws and regulations.

Eligibility for Refunds

Owlisdom provides a platform that facilitates the exchange of digital goods and services between the platform and Students. If you, as a Student, find that the digital goods or services received do not meet the agreed-upon requirements, you may be eligible for a refund under the following conditions:

• Refund Requests:

  • You must submit a refund request within 30 days from the completion date of the service.
  • Requests can be made through:
    • A dedicated refund request form available in your student account.
    • An email sent to support@owlisdom.com with a detailed description of the issue and your order number.

• Processing Refunds:

  • Upon receiving your request, we will investigate and review the issue within 3-5 business days.
  • We will provide solutions tailored to your situation, which may include:
    • Assigning a different expert to fulfill the request at no additional cost.
    • Issuing a full refund to your original payment method or to your Owlisdom account balance.

• Refund Options:

  • Replacement Service:

    If an alternative service provider is agreed upon, we will facilitate this within 24 hours.

  • Refund to Account Balance:

    If a refund to your account balance is processed, funds will be available immediately and can be used for future services on our Platform.

  • Refund to Original Payment Method:

    Refunds back to your credit card or other payment methods typically take 3-5 business days, subject to processing times of your bank or payment provider.

Subscription Cancellations and Refunds

• You may cancel your subscription at any time.
• Refunds for subscription fees are available within 30 days of the latest payment if no subscription benefits or bonuses have been utilized since that payment.
• Processed refunds will reflect in your account within 3-5 business days.

Non-Refundable Items

• Bonuses and perks included with subscriptions are considered non-refundable and will be forfeited upon the issuance of a refund.

How to Manage Refunds

For all refund-related inquiries or to initiate a refund,

Please contact us directly at support@owlisdom.com. We are here to assist you and address any concerns promptly.

Contact Us

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at info@owlisdom.com or support@owlisdom.com.