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Instructions of QSO 321 2-3 Assignment
2-3 Assignment: Maintaining Supplier Relationships
Overview
In this module, you have learned about the importance of prioritizing people, whether it be employees, the local community, or customers. In this assignment, you will explore important considerations for culturally competent business practices, which can help strengthen and maintain relationships.
Scenario
You are a procurement manager working on training a new sourcing analyst. As part of their training, they will be traveling with you to meet with new and existing suppliers for specialized parts your company needs. This will allow your colleagues first-hand experience and help them develop relationships with the business professionals they will be working with in the future.
You need to make sure that they are familiar with cultural business practices for the places you will be visiting so that existing business relationships remain strong and new relationships start well. You have decided to create a brief guide that includes the cultural considerations they will need to be aware of while doing business.
Prompt
Use the Module Two Assignment Template Word Document to create a guide that provides a brief overview of culturally considerate business practices for three countries of your choosing that are outside of the United States. Use course and external resources (such as the Shapiro Library) to gather information on your selected countries and their cultural business practices.
Specifically, you must address the following rubric criteria:
Authority Figures: Describe how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense.
Levels of Formality: Describe the level of formality that business professionals follow in each selected country. Examples are things like language, dress, or etiquette.
Social Norms: Identify common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense.
Time and Scheduling: Describe how the concepts of time and scheduling are treated in each selected country, as well as considerations for business meeting etiquette that should be considered to avoid causing unintended offense.
Business Practices: Describe general business practices that should be taken into consideration when conducting business in the selected countries. Examples include meals, cultural holidays and events, and the use of formal contracts.
Guidelines for Submission
Submit the Module Two Assignment Template to complete this assignment. Use bullet points when completing the template. Sources should be cited according to APA style.
Step-By-Step Guide QSO 321 2-3 Assignment: Maintaining Supplier Relationships
Introduction to QSO 321 2-3 Assignment
In this How-To QSO 321 Guide, we will explore managing relationships with suppliers. We will be provided with a template for this assignment. I am using the SNHU template as an example. The template provided by your instructor will be the same as the one I am using. We need to act as a procurement manager tasked with training a new sourcing analyst, and it is crucial to impart the significance of cultural competence in international business interactions. I will be focusing on the cultural business practices in Japan, Germany, and Brazil. QSO 321 2-3 Assignment: Maintaining Supplier Relationships guide will offer insights to ensure existing and new relationships thrive by respecting and understanding the selected countries.Japan, Germany, and Brazil
For this section of the QSO 321 2-3 Assignment: Maintaining Supplier Relationships, we will evaluate the below points for the selected countries.-
Authority Figures
- Research how respect towards authority is demonstrated in the workplace.
- Identify specific titles or forms of address that are preferred.
- Note any actions or phrases that might be considered disrespectful.
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Levels of Formality
- Investigate the expected dress code for business meetings.
- Determine the appropriate level of language formalness (use of first names vs. titles).
- Understand any formal protocols for meetings or greetings.
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Social Norms
- Look into common behaviors considered polite or impolite in a business context.
- Find out about acceptable body language, including gestures that are welcome or should be avoided.
- Explore the role of personal space and physical contact during interactions.
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Time and Scheduling
- Assess the importance of punctuality for meetings and deadlines.
- Learn about the typical pace of business meetings and the scheduling flexibility.
- Understand how to arrange meetings and the etiquette for cancellations or delays.
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Business Practices
- Research any business rituals important in building relationships, like gift-giving or dining etiquette.
- Identify major cultural holidays that could affect business operations.
- Understand the importance and formality of contracts and agreements in business dealings.
Example
Closing
This How-To Owlisdom Guide will enable you to understand the QSO 321 2-3 Assignment: Maintaining Supplier Relationships and embrace cultural competence. As cultural competency is critical to fostering solid international business relationships, understanding and respecting the diverse practices outlined will pave the way for successful global interactions.References
Edwards, J. (2012). Cultures and Languages in Contact: Towards a Typology. In The Handbook of Intercultural Discourse and Communication (pp. 37–60). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781118247273.ch3 Kubota, R. (2012). Critical Approaches to Intercultural Discourse and Communication. In The Handbook of Intercultural Discourse and Communication (pp. 90–109). John Wiley & Sons, Ltd. https://doi.org/10.1002/9781118247273.ch6 Lincoln, J. R., & Kalleberg, A. L. (1992). Culture, Control, and Commitment: A Study of Work Organization and Work Attitudes in the United States and Japan. CUP Archive. O’Keefe, H., & O’Keefe, W. M. (2004). Business behaviors in Brazil and the USA: Understanding the gaps. International Journal of Social Economics, 31(5/6), 614–622. https://doi.org/10.1108/03068290410529425Witt, M. A., & Redding, G. (2009). Culture, meaning, and institutions: Executive rationale in Germany and Japan. Journal of International Business Studies, 40(5), 859–885. https://doi.org/10.1057/jibs.2008.81
